Below we explain the terms and conditions of use and participation for MyMountainClub Points.
FAQs about the online shop and the MyMountainClub
Questions and answers about the online shop, the club, the Club Card and the points:
The online shop
How do I find the online shop?
Are there discounts on certain tickets?
Where can I enter a discount code?
I don't have a keycard. How do I get a Club Card?
I found a keycard (not a club card). Can I use it in the online shop?
I have booked several tickets on my registered ClubCard. How do I activate them?
I placed an order and have now received a collection code (QR code). How do I get my ticket?
I ordered several tickets for pickup at the machine, but the QR code is the same for all of them. Why?
How can I pay in the online shop?
The amount was debited from my account, but I haven't received a booking confirmation. What can I do?
What happens if I entered an incorrect date of birth?
I'm a student, pupil, or trainee. Do I need to provide proof of confirmation when booking?
How can I upload or renew my proof of eligibility for a student/trainee discount?
Can I cancel my booked ticket?
The MyMountainClub
Where can I find the club code?
How can I upload or renew my proof of eligibility for a student/trainee discount?
I have booked several tickets on my registered ClubCard. How do I activate them?
What is the MyMountainClub (MMC)?
What does MyMountainClub offer?
How do I become a member of MyMountainClub?
How much does membership in the MMC cost?
What benefits do I have as a club member?
How much is the discount on mountain railway or ski tickets?
How do I set up push notifications and what are the benefits?
How can I delete my account?
The MyMountainClub Card
What is the MyMountainClub Card?
How does the MyMountainClub card work?
How do I get my MyMountainClub card?
What are the benefits of the MMC Card as a club member?
How do I link or store my Club Card in MyMountainClub?
What are the advantages of the MMC Card without MMC membership?
I already have a Club Card. How do I book a cable car ticket on my Club Card?
How does the Club Card work for the parking discount?
We are a family or a couple. Does each person need a Club Card?
I still have a valid ticket on my Club Card. When does it expire?
The MyMountainClub Points
How are points collected in summer?
Who can collect MyMountainClub points?
How are points collected in the ski area?
What do I need to collect points?
I don't have or don't want a MyMountainClub card. Can I still collect/redeem points?
How are points collected at the Adler 7 stations in winter?
How do I collect points at the Adler 7 photo points and Berti's treasure chests in summer?
Do I also receive points for ascents and descents in the summer?
How do I collect points in a restaurant?
How do I collect points through Data & Communication?
Can the points be credited retroactively?
Do my points expire if I get a new card?
How long can the collected points be used?
How can I redeem the points for the Oberstdorf Kleinwalsertal season ticket?
I have a Superschnee or Allgäu Glacier Card. Can I continue collecting points?
Where can I find the club code?
How can I redeem the points I have collected?
What can I redeem the points I collect for?
How can I redeem the points I have collected for discounted ski tickets?
How are points redeemed in the restaurant?
Where and when can I see the points I have collected in my MyMountainClub points account?
Can I transfer my collected points to another club member?
How can I update my card number?
Still questions?
